An explanation about the Royal Q system reporting an error due to some users’ abnormal operations triggering risk control.
Recently, the technical department has repeatedly detected that some users choose to sell Royal Q quantitative orders on the exchange privately in order to avoid the 20% fuel cost of the profitable part, triggering system risk control and causing abnormal order data errors.
Here we reiterate: this kind of behavior seriously violates the principles of market integrity and fairness, and occupies a large amount of Royal Q manpower and system resources. It is easy to cause system data confusion and at the same time damage the rights and interests of Royal Q related users.
Relevant behaviors will trigger system risk control, the details are as follows:
1. In order to avoid the 20% fuel cost of the profit part, choose to sell the Royal Q quantitative robot on the exchange privately for you to purchase the currency on the exchange spot account;
2. The small currency automatic exchange platform currency function was opened in the exchange, which caused the Royal Q quantitative robot to be unable to sell orders, resulting in abnormal system order errors;
3. The fixed deposit wealth management function is opened in the exchange, and the currency purchased by Royal Q quantitative robot is transferred to the relevant wealth management account of the exchange, resulting in the Royal Q quantitative robot being unable to sell orders, resulting in abnormal system order errors;
4. The user privately transferred the currency purchased by the Royal Q quantitative robot from the exchange spot account to another account, resulting in the Royal Q quantitative robot being unable to sell orders, resulting in abnormal system order errors;
If the system has an abnormal task, users who have not completed the sale on Royal Q, regardless of whether you are profitable or not, the system will deduct 6% of the total value of the current abnormal order as a fuel fee. (If you use Royal Q for clearing and selling operations, you will not deduct abnormal fees)
Note: If a user has performed the above operations three times or more, the account will be permanently frozen and cannot be unblocked. (Reminder: Please do not manually operate the exchange account of Royal Q quantitative robot binding API, so as not to cause loss to you)
We call on users to cherish credit and use Royal Q quantification system reasonably and correctly!
Thank you global users for their understanding and support of the Royal Q platform!
Royal Q operations team
July 12, 2021